it support

Whether you need to fully outsource your support needs or complement your in-house IT teams’ resource and capabilities, we’re here to help.

Running a business can be challenging, but trying to manage your own IT systems can be frustrating. It can also cost lots of time and money when things go wrong. Outsourcing your business IT support frees you up to get on with what’s important. It gives peace of mind, knowing that support is an email or phone call away. 

Outsourced IT support allows collaboration with our experts to ensure the most appropriate systems are put in place and that they will be robust. No matter how much you plan, IT systems will malfunction. It’s how quickly you can recover that’s important. We provide business IT support on a pay as you go basis or via a service level agreement (SLA). See below for examples, call us or use the form below for a quote. In addition to business IT support we also offer a comprehensive home user service.

pay as you go support cost examples

Home

Ideal for home users with PC or Laptop problems. Virus/Malware removal
£ 40
per hour
  • Up to 2 PCs/Laptops
  • Onsite or RTB
  • Virus/Malware Removal
  • Upgrades
  • Repairs
  • Other software issues
PAYG

Business

Designed for businesses who require one off occasional remote and onsite support
£65
£ 60
per hour
  • Remote Support
  • Telephone Support
  • Onsite fix or RTB
  • Installations
PAYG

Business Pro

A fully comprehensive IT support package with capped monthly fee for your business
£380
£ 300
Invoiced monthly
  • 10 users/pc
  • Unlimited Remote Support
  • Unlimited Onsite Support
  • Unlimited Server Support
  • Out Of Hours Support
Monthly

Download Teamviewer QS to start your remote session.

Overall Service Delivery KPIs

1 %
Customer Satisfaction
1 %
Same Day Resolution
1 %
Service Level Agreements Met
quick business support cost calculator (monthly)

Services as per Business Pro example.

Address

Ashby Road
Measham, Leicestershire

Phone

07531 437211

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